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Terms & Conditions

View our return policy and descriptions of our shipping options here.

View our privacy policy here.

Finishes

Wood Veneers, Lacquers and Bamboo

Due to the inherently unique qualities of wood veneer and bamboo, variations such as grain color, grain pattern and unique markings must be expected. These variations can be present on each piece of furniture and within the same door/drawer front and are not considered defects. Color representations on computer terminals and screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, color, texture or any other physical attribute after placing an order for a product.

Other Materials

Color, texture, and graining variations can occur in natural products like leather, glass, fabric and stone. These are not normally considered imperfections. Colors are bound to have variations in every production line. Color representations on computer terminals and screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, color, texture or any other physical attribute after placing an order for a product.

Delays

We will make all efforts to quote accurate lead times and notify all our customers promptly. Under no circumstances will Cleveland Furniture Factory Outlet be responsible for any consequential damages resulting in order completion or shipping delays.

Shipping Charges/Taxes

Unless otherwise noted, shipping charges are not included in the order total at the time of purchase. Delivery/shipping estimates are good faith estimates only and are subject to change at any time. Please contact a Cleveland Furniture Factory Outlet customer service representative for an estimate to the "ship to" address. Georgia residents must pay sales tax on all orders. 

Changes to the Terms Conditions

Cleveland Furniture Factory Outlet reserves the right, at its sole discretion, to change, modify, add or remove any portion of the Terms in whole or in part, at any time without notification. If you disagree with any changes to the terms, your sole recourse is to stop using this Site. Your continued use of the Site after any changes to these Terms are posted will be considered acceptance of those changes. You should periodically check the "Terms and Conditions" link on our homepage to view the current Terms & Conditions. Cleveland Furniture Factory Outlet may, in its sole discretion, terminate, change, suspend or discontinue any aspect of the Cleveland Furniture Factory Outlet Site, temporarily or permanently, including the availability of any features of the Site or access to any parts of the Site, at any time without notice to you, and you fully agree that in no event shall Cleveland Furniture Factory Outlet be liable for such actions as it deems fit. If a product is listed at an incorrect price, Cleveland Furniture Factory Outlet reserves the right to refuse, cancel or limit any order placed at the incorrect price.

Indemnification

You agree to indemnify and hold harmless Cleveland Furniture Factory Outlet, its parent companies, subsidiaries, affiliates, officers, directors, agents, employees, or other partners, and suppliers, from any claim, demand, action or damage, including reasonable attorney's fees, made or incurred by any third party arising out of or related to your use of the Site, any Content you transmit via the Site, or your violation of the Terms.

Representations

You represent and warrant that:

  • You are over the age of 18 and can form a legally binding contract under applicable law.
  • You have provided and will continue to provide only true, accurate, current and complete information about yourself when filling out your purchase order.
  • You have sufficient authority, if you are purchasing on behalf of a company, to bind that company to the Terms.

Limitation of Liability

In no event will Cleveland Furniture Factory Outlet or Cleveland Furniture Factory Outlet's suppliers be liable for special, incidental, consequential or exemplary damages arising out of this agreement or out of the use of the site or for services provided by Cleveland Furniture Factory Outlet, including, without limitation, damages or costs relating to the loss of profits, business, goodwill, data, computer programs, loss of information or programs or other data on your information handling system that arise out of or otherwise are related to the use of, or the inability to use, the content or the site or any linked website, the statements of any third party on the site, or unauthorized access to the site, your transmissions, your account or your password, even if Cleveland Furniture Factory Outlet is advised of the possibility of such damages, or for any similar claim against you by another party. The above exclusion of incidental and consequential damages may not be enforceable under some applicable laws, so such exclusion may not apply to you. In no case shall Furniture Factory Outlet's liability for money damages exceed the Cleveland Furniture Factory Outlet invoice amount paid by you or anyone else for the product.